FAQ - Frequently Asked Questions

What is a VAT number?

A value added tax identification number or VAT identification number (VATIN) is an identifier used in many countries, including the countries of the European Union, for value added tax purposes.

Read more about VAT numbers on Wikipedia.

Here you can find some VAT samples of European Nations:

Read more about VAT numbers on Wikipedia.

What is a Tax Code / National Identification Number / National Insurance Number Registration?

A national identification number, national identity number, or national insurance number registration is used by the governments of many countries as a means of tracking their citizens, permanent residents, and temporary residents for the purposes of work, taxation, government benefits, health care, and other governmentally-related functions. The number will appear on an identity document issued by a country.

If you are a COMPANY, your Tax Code is usually the same number of your VAT code (COMPANY -> Tax Code = VAT Code).

Read more about Tax Code / National Identification Number on Wikipedia.

Shipping costs and taxes

Shipping costs and taxes depend on many variables and have to be calculated by our staff. Please proceed to the "Checkout" page and fill in the required fields: we will contact you as soon as possible to give you any information about these costs and instructions on how to complete the order.

Remember: no order will be considered effective unless it is paid (only paid orders will be shipped), so feel free to create as many orders as you wish to know actual shipping costs and taxes.

If you need more information please contact us.

What is 'Ex Works (EXW)'?

Ex Works (EXW) is an international trade term that describes an agreement in which the seller is required to make goods ready for pickup at his or her own place of business.
All other transportation costs and risks are assumed by the buyer.